South West Communications Group has been advised of a new service that will give businesses a more effective way of reporting cyber crime.
Action Fraud is the UK's new national fraud and Internet crime reporting centre. It provides a central point of contact for the collation of information about fraud and financially motivated Internet crime.
Until now, there had not been a central service available that businesses could report fraud to. Any incidents of cyber crime could be reported to a local police force but often fraudulent activity spans many counties and countries and needs input from several agencies.
South West Communications Group's managing director Harry Langley recently attended a seminar that highlighted Action Fraud's existence.
Mr Langley said: “The type of cyber crime that may affect our customers would be fixed line and mobile telephony fraud, online fraud and computer hacking.
“This new service set up by the National Fraud Authority collates all reports of business fraud wherever they occur so they can be dealt with by a specialist police team with knowledge and experience in this area.”
Fraud and Internet crime can be reported at any time of day using Action Fraud's online service at www.actionfraud.police.uk or help and advice is available on the phone by calling 0300 123 2040. These reports taken are passed to the police who may make contact to gather further information.
Mr Langley added: “We take measures to protect our customers from cyber crime and have a range of products that can help them from telephony fraud or computer hacking, but we cannot prevent all of these and neither can we find the people behind these crimes. Action Fraud should serve to co-ordinate all reports of these crimes and, hopefully in doing so, will result in the arrest of the criminals behind these potentially financially devastating incidents of fraud.”