The quality of care at Nuffield Health Exeter Hospital has been rated by the Care Quality Commission (CQC) as Good across all domains.
The hospital was inspected by the CQC during May 2016, with the final report published in October 2016.
The CQC are the independent regulator of health and adult social care in England. They ensure healthcare services provide patients with safe, effective, compassionate, high-quality care.
The inspectors reviewed surgery, outpatients & diagnostic imaging, and services for children & young people during their 2 day visit, to assess whether these services are safe, effective, caring, responsive and well-led, and rated each of these domains as Good.
The inspectors identified several areas of outstanding practice at the hospital, comments included:
“Patients and their relatives had high praise about the hospital, the services offered and the staff who worked there.”
“Frontline staff and senior managers were passionate about providing a high quality service for patients with a continual drive to improve the delivery of care”
“The needs of a child with learning difficulties were identified and changes were made to the usual admission process for this child. It helped to reduce the anxiety experienced by the child when they were receiving treatment.”
“Staff felt involved and empowered to make changes which improved the service.”
Paul Taylor, Hospital Director at Nuffield Health Exeter Hospital said “this rating is testament to the hard work and dedication of our team here in Exeter, all of whom put the patient at the forefront of everything they do.”