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TRAVEL UPDATE FROM GWR

The Aslef union has announced strike action that will affect rail services on Saturday 30 September and Wednesday 4 October.

As a result, a significantly reduced, revised timetable will operate across several train operators, including Great Western Railway. Most parts of the GWR network will have no service at all. Services will start later (07:00) and all journeys must be completed by 18:30.

Trains will be much busier than previous strike days and customers may wish to travel on other days if they can.

Tickets for strike days will also be valid for travel on alternative days on GWR services, as per below:

  • Tickets for Saturday 30 September can be used the day before or up to and including Tuesday 3 October
  • Tickets for Wednesday 4 October can be used the day before or up to and including Friday 6 October

During action short of a strike and the days after strikes, services could also be affected by a limited number of short-notice cancellations and alterations. Please check your journey before travelling.

  • Those seeking to travel to/from UK Pride at Weston-super-Mare should note that there will be no services to Weston-super-Mare and will need to seek alternative transport.
  • Those attending Exeter Chiefs or Exeter City games should note there will be no services on the Exmouth branch and will need to seek alternative transport. 

Online journey planners are being updated and details will be published below.

Customers who purchased tickets but do not travel can claim a full refund or amend their ticket. Those who travel and are delayed may be entitled to Delay Repay compensation if they are delayed by 15 minutes or more.

Season-ticket holders can apply for compensation through the Delay Repay scheme. Our  Refund policy remains in place. If you hold a return ticket, you can claim a refund of your unused full fare, even if only one leg of your journey is affected.

In addition, there could be further disruption on Friday 29 September and between Monday 2 and Friday 6 October due to industrial action short of a strike by Aslef. This action short of strike is likely to cause some short-notice alterations or cancellations. Please check your journey before setting out.

If you do need to travel where trains are running, please check before you travel. Other train operators are also affected by this action, so onward travel could also be affected. We are not able to provide bus replacement services.

For more the most up to date information visit the dedicated webpage www.gwr.com/strike